Bank services - Money matters
Banks are open from 8.30 – 12:30 and from 13:30 – 15:00, Monday to Friday. Some banks are also open on Thursday afternoons until 17:30 hrs. Cash machines (ATMs), which accept all major international bank cards, are available throughout the city. The currency of Austria is the Euro (€). Major credit cards are widely accepted, but please always check beforehand.

Currency
The official currency of Austria is the Euro (€).

Drinking water
Tap water in Austria is of high quality and suitable for drinking.

Eating Out in Vienna
Vienna has a broad variety of local and international restaurants, many of them located in the old city

Electricity Supply
220V - 50Hz AC. Adaptors can be obtained from your hotel reception or electronics stores.

Emergency Phone Number
The phone number to dial for emergencies is 112.

GSM cell phone roaming
GSM cell/mobile phone roaming is available for all major international providers. It is advisable to ask your provider beforehand which roaming company in Austria offers the cheapest tariffs.

Insurance
In registering for "ECI 2015" participants agree that neither the organising committee nor the congress office assume any liability whatsoever. Participants are requested to make their own arrangements for health and travel insurance.

Language
The official language of the congress will be English (no simultaneous translation). German is the official language in Austria.

Medical care
The Austrian National Health Service may be used by all persons from European Union countries who have the E111 Form (EHICard). This form/card should be obtained at the health service or post office of the visitor's home country before travelling to Austria. It is advisable for participants from countries outside the European Union to take out medical insurance before reaching Austria, since they will be charged for access to the national health system.

Pharmacies
Medicines that do not require a medical prescription may be purchased over the counter. If you need advice, do not hesitate to ask the pharmacist. If you usually take medication, it is advisable to bring a sufficient amount with you for your trip. There are duty pharmacies open 24 hours a day. Outside each pharmacy there is a list of the nearest duty pharmacies, or you may ask at your hotel reception for more information.

Safety - Crime
Visitor safety is generally adequate. Like in any other major European city, you can walk everywhere using common sense. Pick pocketing in heavily visited tourist zones or in public transport lines might be a concern. Unfortunately experience has shown that some basic precautionary measures should always be kept in mind in any city: - Do not carry important items like flight tickets, passports etc. with you when visiting the conference or strolling through the city; leave them in the hotel safe during your stay. Rather carry a photocopy of your passport or an identity card with you. - Try not to carry all documents, money, credit cards and other essential items and valuables in one bag. If it gets lost or stolen, everything will be gone and might be difficult to replace on short notice, especially passports and visa to return to your country of residence. - Take off your name badge when leaving the conference centre.

Shops
Shops in Vienna are generally open between 09.00 and 18.00 hrs Mon-Fri, and between 09.00 and 12.00 on Saturdays. Some shops are open until 19.00 Mon-Fri and until 17.00 on Saturdays. Shops are usually closed on Sundays, except for a few establishments with special permits.

Taxis
There are Taxi ranks throughout the city, but calling is often your best option. Please address your hotel reception or the registration desk of the conference venue. - Tipping Tips are not obligatory in Austria, although people usually tip approximately 10% at restaurants, cafés and bars.  Hotel and airport porters will accept tips, depending on the luggage.

V.A.T.
A value-added tax (V.A.T.) of generally 20% is applied to most products and services (a 10% V.A.T. applies on e.g. books, food and a few other items). The V.A.T. is included in the displayed price.

Climate
Vienna has a temperate continental climate, with warm, sunny summers and cold winters. The average temperature range in January is between 23°F and 34°F (-4°C to 1°C), while in July temperatures range between 60°F and 76°F (15°C and 25°C). Thunderstorms occur frequently in summer and snowfall is common in winter. Spring, autumn and the beginning of summer are perhaps the best times to travel to Vienna.